In the second of our Value by Design series, we look past the technology towards the people who will use it, ensuring we are designing an experience that your users trust, rely on, and find value in.

Our Value by Design framework. It is not a document. It is not a project phase. It is a way of thinking that shapes every conversation and every decision across the life of a project. Value by Design is built on three principles: design the vision, design the experience, and design the proof. This article focuses on the first, how you create clarity and alignment from day one.

Go-live isn’t the finish line—it’s Day 1. Ensure long-term Talent Tech success with clear ownership, structured support, and continuous optimisation to truly realise the value of your implementation.